Frequently Asked Questions

Straight answers about moving in South Florida: pricing, your rights, insurance, specialty items, and more, from a family-owned mover serving Palm Beach and Broward since 1974.

  • Licensed & Insured
  • USDOT 3034432
  • FDACS IM2822
  • Since 1974
  • 5-Star Reputation
  • Never Day Labor

We believe a trustworthy mover answers questions before you have to ask them. Below are the questions our South Florida neighbors ask most, grouped by topic. Anything about your legal rights links straight to the official law and a plain-language guide, so you can verify it yourself. Still not sure about something? Contact us and a real person will help.

Last updated: June 9, 2026

Pricing & Estimates

How moving costs work at Lee’s, including our flat-rate and hourly options and what drives your price.

Should I rent a truck and move myself, or hire professional movers?

It depends on your time, budget, and what you are moving. A rental truck can look cheaper up front, but once you add fuel, equipment, days of your time, and the risk of injury or damaged furniture, the gap narrows fast, especially with stairs, heavy pieces, or specialty items. Hiring a licensed, insured mover gets you trained crews, the right equipment, and real protection for your belongings. We will give you a free, no-pressure quote so you can compare the true numbers, not just the sticker price.

How much does a local move cost in South Florida?

Every move is different, so there is no honest one-size-fits-all number, but we make pricing simple and transparent. Your cost comes down to the size of your home, how much you are moving, the distance between locations, and any extras like packing or specialty items. We offer two ways to pay and will help you pick the one that saves you money: a guaranteed flat rate (one fixed price agreed up front) or an hourly rate (you pay only for the actual hours worked). The way we calculate it is the same either way, there are no hidden fees, and the fastest way to get an exact number is a free, no-obligation quote: call 561-677-3898 (Palm Beach) or 954-753-3411 (Broward).

Do you charge by the hour or offer a flat rate?

Both, because each one is better for a different situation, and we will recommend the option that benefits you. A guaranteed flat rate is one fixed price agreed up front, which is ideal when your move is well defined and you want the certainty of an exact number. An hourly rate gives you total control of your time, which many customers prefer when they are doing some of their own packing or moving a few items ahead, because you pay only for the hours you actually use. We calculate both the same way, so the estimate is accurate either way: with hourly, if things go faster you pay less, and if they take longer you pay more. Best of all, on hourly we charge for hours and nothing else, with no hidden upcharges and no overtime rate after eight hours like many companies add.

What factors affect the price of my move?

The biggest drivers are the size of your move, the distance between your old and new homes, and how much packing you would like us to handle. Access matters too, since long carries, stairs, and high-rise elevators add time. Specialty items such as pianos, gun safes, fine art, or anything needing a crane or hoist are handled separately because they require special equipment and training. We use the same calculation whether you choose a guaranteed flat rate or an hourly rate, so once we understand your home we can give you an accurate number with no guesswork.

Are your estimates really free?

Yes, every estimate is 100% free and comes with no obligation to book. Most customers get an accurate quote in a single phone call; for larger homes or complex moves we’ll schedule a quick virtual or in-home walkthrough so the price is exact. You’ll never pay to find out what your move costs, and you’ll never be pressured. Call 561-677-3898 (Palm Beach) or 954-753-3411 (Broward) to get yours.

Will my final price match the estimate, or can it change on move day?

It depends which option you choose, and both are fully transparent. With a guaranteed flat rate, the price you approve is the price you pay, as long as the move matches what you told us. With an hourly rate, we give you an accurate estimate and your final cost reflects the actual hours worked: if it goes faster you pay less, and if it takes longer you pay more, billed by the hour with no hidden upcharges and no overtime rate after eight hours. Florida law protects you either way: before any work begins, a registered mover must give you a written estimate and contract listing all costs, and you must sign or acknowledge it (Fla. Stat. 507.05). We put it all in writing first, every time. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

Do you offer in-home or virtual estimates?

Both. For many moves a phone or video walkthrough is all we need to give you an accurate quote in minutes, whether you choose flat-rate or hourly pricing. For larger homes, estates, or moves with lots of specialty items, a free in-home survey is the most precise option and takes the guesswork out of your price. We will recommend whichever is faster and more accurate for your situation, your call.

Are there any hidden fees or surprise charges?

No hidden fees and no surprise charges, honest work and honest prices have been our standard since 1974. On a local move the only standard items are one hour of travel time and a flat $120 fuel surcharge, and we disclose both before move day. On a flat rate your price is fixed up front; on an hourly rate you pay for the hours worked plus that disclosed fuel surcharge, with no junk fees and no overtime rate after eight hours like many companies tack on. Everything that affects your price is laid out in your written estimate, and if something genuinely changes we get your approval first, never after.

Is there a minimum charge or a minimum number of hours?

Like most professional movers, we have a minimum that covers sending a trained, fully equipped crew and truck to your door. On an hourly rate this is a minimum number of hours; on a flat rate it is simply built into your quoted price. When you call for your free quote we will tell you exactly what the minimum is for your size of move, with no fine print.

Do you charge extra for stairs, long carries, or elevators?

There is no separate surcharge for these. On a flat rate, access details like stairs, long walks to the truck, and elevator waits are accounted for in your fixed price up front. On an hourly rate, they are simply part of the time worked, which you can often reduce by prepping ahead. Either way, the key is telling us about them when you book so your estimate is accurate, because a third-floor walk-up or a single service elevator changes the time involved.

Do you charge for travel time, fuel, or mileage?

For local Palm Beach and Broward moves there are two standard charges, and we tell you about both up front: one hour of travel time, and a flat $120 fuel surcharge. That is it, no mileage meter and no surprise add-ons beyond these. On a flat-rate move both are already included in your single fixed price; on an hourly move, the one hour of travel time is billed like any working hour and the $120 fuel surcharge shows as its own clearly labeled line. For long-distance moves, distance is naturally part of the price and we spell it out in writing before you commit, so you always know the full number ahead of time.

Booking & Scheduling

When to book, how to reserve your date, and what we need to get you scheduled.

How far in advance should I book my move?

For local Palm Beach and Broward moves, 2 to 4 weeks of lead time is ideal and usually lets you lock in your preferred date. For long-distance or summer moves, give yourself more runway, 6 to 8 weeks, because South Florida’s peak season fills calendars fast. That said, we keep capacity for shorter timelines, so even if you’re moving soon, call us before you assume it’s too late. The earlier you book, the more date and time options you’ll have.

What is the busiest time of year to move in South Florida?

Late spring through early fall (roughly May through September) is peak moving season, and the last week of any month plus weekends are the busiest slots. If your dates are flexible, a mid-month weekday is often easier to book and lets us give you our best availability. Snowbird season also drives demand in the fall and spring, so booking ahead always pays off here.

Can you handle a last-minute or same-day move?

Often, yes, we keep some capacity open for last-minute and same-day requests, especially for smaller local moves. The honest answer depends on crew and truck availability that day, so the sooner you call the better your odds. Give us a ring at 561-677-3898 (Palm Beach) or 954-753-3411 (Broward) and we’ll tell you right away what we can do.

What information do you need to give me an accurate quote?

Just the basics to start: where you are moving from and to (city or ZIP is fine), your move date, and the size of your home. From there it helps to know about anything special, like packing help, a piano or safe, lots of stairs, or a high-rise with elevator rules. The more accurate the picture, the more accurate your quote, whether you go with a flat rate or hourly.

Do you work weekends and holidays?

Our office hours are Monday through Friday, 9am to 6pm, and Saturday, 9am to 2pm, and we schedule moves on Saturdays regularly since weekends are popular. Sundays and major holidays are generally reserved, but if you have a special situation just ask, we’ll do our best to accommodate. Weekend dates book up first, so reserve early if you need one.

How do I reserve my moving date?

Once you approve your written estimate, we confirm your date and put everything in writing so you have it for your records. Reserving early is the best way to lock in your preferred day and crew, particularly in peak season. You can start the whole process with a free quote by phone or through the quote form on our website.

Can I reschedule or change my moving date?

Life happens, closings slip, plans shift, and we’ll work with you to reschedule whenever we can. The sooner you let us know, the easier it is to find you a new date that works, especially during busy months. Reach out as early as possible and we’ll take care of it.

Will I get a specific arrival time or a time window?

We give you an expected arrival time and confirm it as your date approaches. First-of-the-day slots are the most predictable; later jobs can carry a short window because no two moves finish at the exact same minute. We stay in touch so you’re never left wondering where the crew is.

Moving Day & Process

What to expect from the moment our crew arrives to the final walkthrough.

What should I do with my pets on moving day?

For their safety, it is best to keep pets out of the action on move day. The calmest options are a closed room we are not working in, a day with a friend or family member, or daycare or boarding. Crews carry heavy items through open doors, so a startled pet can slip out or get hurt. Once we are done and the doors are closed, your pets can settle into the new home with you. We are glad to plan the timing around them.

What time will the movers arrive on move day?

You’ll have a confirmed arrival time before move day, and your crew arrives in uniform, on time, and ready to work. If anything ever shifts, traffic, an earlier job running long, we call you proactively rather than leaving you guessing. Morning slots tend to be the most precise if a tight schedule matters to you.

How many movers will come for my move?

Crew size is matched to your move, a one-bedroom apartment might need two movers, while a large estate or a tight elevator schedule may call for four or more. We size the team to get you moved efficiently and safely without padding the bill. Your written estimate reflects the crew planned for your job.

What should I expect on moving day, step by step?

Your uniformed crew arrives at the confirmed time, does a quick walkthrough with you, and protects your floors, doorways, and railings before touching a single box. They pad-wrap and load your furniture, transport everything safely, then place items in the right rooms at your new home and reassemble what they took apart. We finish with a final walkthrough so you can confirm everything’s where it should be before we leave. From start to finish, the goal is a calm, damage-free day where you focus on your new chapter and we handle the heavy lifting.

Do I need to be present during the move?

You (or someone you trust) should be present at the start to do the walkthrough and point out anything special, and at the end to confirm placement and sign off. You don’t have to lift a finger in between, that’s our job, but having a decision-maker reachable keeps everything smooth. If you can’t be there personally, let us know in advance and we’ll arrange the details with your representative.

What items will you not move?

For everyone’s safety and by law, professional movers can’t transport hazardous materials, things like propane tanks, gasoline, paint, aerosols, fireworks, ammunition, and other flammables or corrosives. We also recommend you personally carry irreplaceables such as cash, jewelry, important documents, prescription medications, and small valuables. We’re happy to give you a full “do not pack” list when you book so nothing causes a surprise on move day.

Will the movers disassemble and reassemble my furniture?

Yes. Our expert team disassembles and reassembles furniture as part of the service, beds, tables, modular pieces, and more, to keep your move efficient and your pieces protected. Some items aren’t recommended for full disassembly, and in those cases our crew assesses each piece carefully and finds the safest solution. You won’t be left with a pile of parts; we put your home back together.

How do you protect my floors, walls, and doorways?

Protection goes down before anything moves out: floor runners, door-jamb and railing padding, and blankets or shrink-wrap on furniture. Our crews are trained in safe handling and navigation of tight South Florida condos and high-rises, so your home is treated with the same care we’d give our own. Preventing damage is always cheaper and less stressful than fixing it, and that’s exactly how we work.

How long will my move take?

It depends on the size of your home, how much you’re moving, access at both ends, and the distance involved. A local one- or two-bedroom move often wraps in a few hours, while a large home or long-distance relocation can span a full day or more. When we build your estimate we’ll give you a realistic time range for your specific move so you can plan your day with confidence.

What happens if it rains or storms on move day?

South Florida weather is part of life here, and our crews are experienced at moving safely through afternoon downpours, extra wrapping, floor protection, and careful footing keep your belongings dry and your home clean. For ordinary rain, your move goes on as scheduled. In the rare case of dangerous conditions like a tropical storm or hurricane warning, we’ll coordinate with you on the safest plan, which may mean adjusting the time or date for everyone’s safety.

Can you make multiple stops or deliver to more than one address?

Yes, multi-stop moves are common, whether you are dropping items at a storage unit, a family member’s home, or two new addresses. Just tell us the stops when you book so we can plan the route and include it in your quote. A little planning up front keeps a multi-stop day efficient and on budget.

Crews, Trust & Safety

Who we send into your home, and how we protect your family and your belongings.

Does Lee’s Moving use day labor or temporary workers?

Absolutely not. Unlike many companies, we never use day labor, temporary workers, or third-party contractors. Every member of your crew is a full-time, background-checked employee of Lee’s Moving Company, a dedicated, professional team in uniform that we know and trust. That’s how we protect the safety of your family and your belongings on every single job.

Are your movers background-checked?

Yes. Every Lee’s mover is a full-time employee who goes through a background check before they ever set foot in your home, we don’t hand your belongings to strangers off a day-labor lot. This also reflects Florida law: a mover must disclose in writing if anyone with access to your home has certain felony convictions (Fla. Stat. § 507.07(10)). We take who we send into your home seriously, because trust is the whole job. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

Are your crews your own employees or subcontractors?

They’re our own employees, full-time, trained, and accountable to Lee’s Moving Company, not a rotating pool of subcontractors. That continuity is why our quality stays consistent: the same standards, the same training, and the same people who’ve built our reputation since 1974. When you hire Lee’s, the people who show up actually work for Lee’s.

Are you the actual moving company, or a broker that sells my job to someone else?

We are the actual movers, our own trucks, our own employees, our own equipment. We are not a broker that takes your deposit and hands your move off to the lowest bidder. Under Florida law a broker only arranges your move and must disclose in writing that it is “not a mover” (Fla. Stat. § 507.056), and the FMCSA warns consumers to confirm exactly who will perform the work. With Lee’s, the company you call is the company that shows up. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

How do I avoid moving scams and rogue movers?

Protect yourself by hiring licensed, insured, established companies and getting everything in writing before move day. Verify the mover’s Florida registration with FDACS and, for interstate moves, check the USDOT number on the FMCSA’s SAFER system. Be cautious of any company demanding a large upfront deposit, refusing to provide a written estimate, or using only a cell phone and a P.O. box. The FMCSA’s “Protect Your Move” and the Florida Attorney General’s consumer guide are excellent free resources. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

What are the warning signs of a dishonest moving company?

Red flags include a demand for a large cash deposit before the move, a refusal to put the estimate in writing, no physical business address, no verifiable license or USDOT number, and quotes that seem too good to be true. Another classic warning sign is a company that won’t do an in-home or video survey but still gives a suspiciously low number, then raises the price once your belongings are on the truck. A reputable mover is transparent, licensed, insured, and happy to answer every one of these questions, which is exactly why we publish them.

Will the same crew handle my move from start to finish?

Yes, your assigned crew loads, transports, and unloads your belongings, so the same trusted hands see your move through. For long-distance moves we keep you informed about who’s handling each leg. Consistency and accountability are exactly why we staff with our own people instead of swapping in day labor.

Are your movers trained, and do they wear uniforms?

Every crew member completes hands-on training in expert packing, furniture disassembly, and safe handling of everything from fragile antiques to grand pianos. They arrive in uniform, on time, and ready to treat your home with respect. Professional appearance and professional skill go hand in hand, and both are part of the Lee’s standard.

If a mover is injured in my home, am I responsible?

This is one of the biggest reasons to hire a properly insured, licensed company. Because our movers are our own employees covered under our insurance, you are not taking on the liability you’d risk with an unlicensed “two guys and a truck” found online. Hiring a legitimate, insured mover protects your wallet as much as your furniture.

Insurance, Valuation & Liability

How your belongings are protected and the coverage options you can choose.

What does “licensed and insured” actually cover?

“Insured” generally means a mover carries cargo liability coverage for your belongings plus motor-vehicle and general liability coverage for the work. Florida law requires registered movers to maintain at least $10,000 per shipment in cargo liability coverage and specified vehicle coverage (Fla. Stat. § 507.04). Note that basic cargo liability is not the same as full replacement insurance, it’s tied to weight unless you buy added valuation, so always ask what level of protection applies to your move. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

What is “valuation,” and how is it different from insurance?

Valuation is the level of liability a mover accepts for your goods, it sets how much you’d be reimbursed if something is lost or damaged. It is not the same as a separate insurance policy. Movers must disclose the valuation rate in writing before the move and offer you the chance to choose your level of protection (Fla. Stat. § 507.04; FMCSA for interstate moves). Understanding valuation up front is one of the most important, and most overlooked, parts of booking a move. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

What is released-value protection (the 60-cents-per-pound standard)?

Released value is the basic, no-additional-cost level of liability. In Florida a mover’s liability may not be set below 60 cents per pound, per article (Fla. Stat. § 507.04(5)); the federal interstate standard is the same. The catch is that it pays by weight, not value, so a 10-pound item worth $1,000 would be reimbursed at only about $6. It’s free, but it’s minimal, which is why we walk every customer through their options before move day. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

What is full-value protection, and should I buy it?

Full-value protection is an upgraded level of coverage where the mover is liable for the replacement value of your items (subject to the plan’s terms and any deductible), rather than the minimal per-pound rate. Whether it’s worth it is your decision, it depends on the value of what you’re moving and your comfort with risk. We’re happy to explain the cost and terms so you can choose; we just won’t tell you what to buy. Review the coverage details in writing before you decide. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal or insurance advice. See the linked law and explainer for the official, current details.

Are my belongings protected while they’re in your storage?

Yes, items in our care, including during storage, are covered under our cargo liability, and our storage is secured and (where noted) climate-controlled to protect against South Florida’s heat and humidity. If you’re storing high-value pieces like antiques or art, ask us about added valuation for extra peace of mind. We’ll explain exactly how your belongings are protected before they ever leave your sight.

Does my homeowner’s or renter’s insurance cover my move?

Sometimes, some homeowner’s or renter’s policies offer limited coverage for belongings in transit, but the details vary widely by policy. The best move is to call your insurance agent and ask specifically what’s covered during a move and whether you need a rider. We can’t speak to your individual policy, but we’re glad to coordinate so your protection lines up with your moving day.

What happens if something is damaged during my move?

If something is damaged, you have the right to file a claim, and we’ll walk you through the process. Reimbursement is governed by the valuation level you selected, basic released value pays by weight (minimum 60 cents per pound per article in Florida), while added valuation pays more (Fla. Stat. § 507.04). Document the item with photos, report it promptly, and submit your claim in writing within the required window. Our goal is always to make it right. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

Payment, Deposits & Cancellations

When and how you pay, deposit rules, and our cancellation policy.

When do I pay, before or after the move?

Payment is due upon delivery, when your move is complete. In practice we collect the balance at delivery, and we may ask for payment before your belongings are unloaded into your new home; that is a standard, accepted practice that ensures the agreed amount is paid and protects both sides. Any deposit you put down to reserve your date is applied to your total. You will always have the payment terms spelled out in writing before move day, so there is never a question about when or how you pay.

Do you require a deposit to book, and is my deposit safe?

A modest deposit may be used to reserve your date, and it’s applied to your final price. In Palm Beach County, county rules cap a moving deposit at 20% of the estimated cost, so be wary of any company demanding far more up front (Palm Beach County Consumer Affairs). A large, non-refundable cash deposit is one of the most common scam signals in the industry. We keep deposits reasonable and spelled out in writing. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

How much deposit can a mover legally require in South Florida?

In Palm Beach County, a mover’s required deposit is limited to 20% of the estimated cost of the move under county Consumer Affairs rules. Florida’s statewide statute (Ch. 507) doesn’t set a specific deposit cap, so this protection comes from the county ordinance. If a company insists on 50% or more up front, especially in cash, consider it a major red flag and verify before paying. Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.

What is your cancellation and refund policy?

We aim to be fair and flexible: let us know as early as you can if plans change, and we’ll work with you on rescheduling or a refund of your deposit per the terms in your written agreement. The specifics are spelled out clearly when you book, so there’s no fine-print surprise. Just call us, we’d much rather adjust your plans than leave you stuck.

What if my move takes longer (or shorter) than estimated?

This is where choosing the right option matters, and both are completely transparent. On a guaranteed flat rate, your price does not change even if the job runs long, as long as the move matches what you described. On an hourly rate, you pay only for the actual hours worked: if it goes faster you pay less, and if it takes longer you pay more, billed by the hour with no hidden upcharges and no overtime rate after eight hours like most companies add. The price only changes if the move itself changes, such as adding items or services, and we would get your approval first.

Do you offer any discounts or specials?

We do, ask about our 50th Anniversary special when you call for your free quote. We also do our best to offer fair, competitive pricing year-round because we believe quality moving shouldn’t break the bank. Mention any flexibility you have on dates, too; mid-month and weekday moves can sometimes open up better availability.

Will I get a receipt and an itemized invoice?

Yes. You’ll receive a written estimate and contract before the move with an itemized breakdown of costs, and a final receipt afterward, that level of documentation is both good practice and required of registered Florida movers. Keep these with your records; they’re useful for expense tracking, employer relocation reimbursements, and your own peace of mind. If you ever need another copy, just ask.

Packing & Preparation

Packing services and how to get ready for a smooth move day.

Can you move my houseplants?

Yes, for local Palm Beach and Broward moves we can move your houseplants, and we handle them with care so they arrive healthy. That is a real difference from many companies that refuse plants altogether. One important limit: plants can only travel on local moves. For long-distance or out-of-state moves, plants cannot be moved, because rules on transporting plants across state lines prohibit it, and even most longer moves within Florida are not permitted, so you would plan to carry those yourself. Tell us what you have when you book and we will plan the safest approach.

Do you offer professional packing and unpacking?

Yes, full-service packing and unpacking is one of our most popular options. Our crews use premium materials to protect everything from fragile china to bulky furniture, pack efficiently room by room, and can unpack and set up at your new home so you skip the weeks of boxes. You can hand us the whole job or just the parts you’d rather not handle. It’s the easiest way to take the stress out of moving day.

Do I have to pack everything myself, or can you do it?

Entirely your choice. Some customers pack themselves to save money, others have us do everything, and many split the difference, they box the everyday items and let us handle the fragile and awkward pieces. Whatever you choose, we’ll make sure things are packed safely for transport. Tell us your preference when you book and we’ll quote it accordingly.

Do you provide boxes and packing materials?

Yes, we offer sturdy boxes, wardrobe boxes, packing paper, bubble wrap, tape, and specialty containers for fragile items, and our crews bring premium materials when we handle the packing. Using the right materials is half the battle in preventing damage, so we don’t cut corners here. Ask us to include supplies in your quote, or pick up what you need to pack on your own.

How should I prepare for moving day?

A little prep goes a long way: finish packing (or schedule us to), clearly label boxes by room, set aside a personal bag of essentials and valuables to carry yourself, and make sure pathways and parking are clear at both homes. If you live in a condo or HOA community, reserve the elevator and confirm any certificate-of-insurance requirements ahead of time. We’ll send you a simple checklist when you book so nothing falls through the cracks.

What should I keep with me and not put on the truck?

Plan to personally carry irreplaceables and essentials: cash, jewelry, important documents (passports, deeds, titles), prescription medications, keys, and small electronics or heirlooms with high sentimental value. Also keep a “first night” bag with chargers, toiletries, and a change of clothes so you’re not digging through boxes. Everything else, leave to us. We’ll give you a complete keep-with-you list during booking.

When should I start packing?

If you’re packing yourself, start 2 to 3 weeks out with the things you rarely use, off-season clothes, books, decor, and work toward daily essentials as move day nears. Starting early turns a stressful sprint into a manageable routine. If that sounds like a lot, our packing crew can knock it out in a fraction of the time.

Can you pack just my fragile or valuable items?

Absolutely, partial packing is a great middle ground. Many customers pack the simple stuff and have us professionally box the high-risk items: dishes and glassware, artwork, mirrors, electronics, and anything fragile or oddly shaped. You get expert protection where it matters most without paying to pack the easy things. Just tell us which rooms or items you’d like us to handle.

Do you unpack and remove the empty boxes afterward?

Yes, our unpacking service places your belongings where you want them and can haul away the empty boxes and packing debris so you’re not left with a mountain of cardboard. It’s the difference between “moved in” and “settled in.” Add unpacking and debris removal to your quote and enjoy your new home from day one.

Should I declutter before the move, and can you haul away what I don’t want?

Decluttering before a move is one of the smartest things you can do, you’ll move less, pay less, and start fresh. As you sort, set aside anything you don’t want to take, and ask about our junk removal service to haul it away in the same visit. One trip, two problems solved.

Specialty & High-Value Items

Pianos, safes, fine art, and the items that need special handling.

Can you move a piano?

Yes, pianos are one of our specialties. Uprights, baby grands, and full grands each require specific techniques, padding, and equipment, and our trained crews know how to protect both the instrument and your home through doorways, stairs, and tight South Florida condos. A piano is heavy, valuable, and delicate all at once, which is exactly why it shouldn’t be a general-labor job. Tell us the make and location and we’ll plan the safest move.

Do you move pool tables?

Yes. Slate pool tables are heavy and precise, they often need careful disassembly and proper reassembly to play true afterward, and our crews have the experience to do it right. Let us know the size and type when you book so we bring the correct equipment. Done properly, your table arrives ready for the next game.

Can you move a gun safe or other heavy safe?

Yes, heavy safes are within our wheelhouse. These moves demand the right equipment, crew size, and technique to protect your floors, your safe, and our team, especially around stairs or upper floors. Tell us the approximate weight and location and we’ll plan accordingly. This is precisely the kind of job where professional movers beat a couple of guys from an app.

Do you handle fine art, antiques, and collectibles?

Yes, fine art and antiques are a specialty of ours, and we treat them accordingly with custom crating, soft wrapping, and careful handling. South Florida homes are full of irreplaceable pieces, and our crews are trained to protect them through every doorway and elevator. For especially valuable items, ask about added valuation coverage. Your heirlooms deserve more than a moving blanket and good intentions.

Can you move a hot tub or large outdoor items?

Often, yes, hot tubs, large grills, and heavy patio furniture can usually be moved with the right equipment and planning. Because access, weight, and utility disconnection vary so much, these are best quoted after we understand the specifics. Send us the details and we’ll tell you honestly what’s involved.

Do you move exercise equipment and home gyms?

Yes, treadmills, ellipticals, weight racks, and full home gyms are no problem. Some pieces need partial disassembly to move safely and fit through doorways, and our crews handle that as part of the job. Let us know what you’ve got so we can plan the right approach and reassemble it at your new place.

Can you crane or hoist large items into a high-rise or over a balcony?

Yes, crane and hoisting operations are one of our niche specialties. When a sofa, slab, or oversized piece won’t fit through the door, stairwell, or elevator, we can coordinate a safe hoist or crane lift, which is common for South Florida high-rises and waterfront homes. These jobs require planning and permits, so reach out early and we’ll handle the logistics. It’s a great example of capability that separates a true full-service mover from the rest.

How do you handle chandeliers, mirrors, and large glass?

Fragile glass and lighting get specialized treatment: custom boxes, corner protection, soft wrap, and careful crating for chandeliers and oversized mirrors. Removal and reinstallation of hardwired fixtures may need an electrician, and we’ll flag that ahead of time. The goal is simple, these pieces arrive in one beautiful piece.

Can you move a wine collection or other climate-sensitive items?

Yes, wine and other temperature-sensitive collections need thoughtful handling, especially in Florida’s heat, so we plan for protected transport and minimal exposure. For long-distance moves or storage, ask about climate-controlled options. Tell us about your collection’s size and value and we’ll recommend the safest approach.

Storage

Short and long-term storage built for South Florida heat and humidity.

Do you offer storage?

Yes, we offer secure storage for short- or long-term needs, which is perfect when your move-out and move-in dates don’t line up or you’re downsizing and need time to sort. Your belongings stay in our care, professionally handled on the way in and out. Ask us to fold storage into your moving quote so it’s one seamless plan instead of two separate headaches.

Is your storage climate-controlled?

We offer climate-controlled storage, which matters a great deal in South Florida, heat and humidity can damage wood furniture, electronics, artwork, and documents in an ordinary unit. For anything sensitive or valuable, climate control is well worth it. Tell us what you’re storing and we’ll recommend the right option.

What’s the difference between short-term and long-term storage, and how is it billed?

Short-term storage covers gaps of days or weeks (think a delayed closing), while long-term storage works for months during renovations, downsizing, or travel. Billing is typically monthly based on the space your items occupy. We’ll give you a clear rate up front so there are no surprises, and you can extend or end storage as your plans firm up.

What if my new home isn’t ready, can you hold my belongings?

Yes, this is one of the most common reasons people use our storage. If your new place isn’t ready on move-out day, we can keep your belongings safe and deliver them when you’re set, so a slipped closing doesn’t derail your whole move. Just let us know as early as possible so we can plan the timing. It’s a far better option than scrambling for a last-minute self-storage unit.

How secure is your storage facility?

Your belongings are stored in a secured facility and handled by our own trained crews, not left on a curb or passed to strangers. We treat stored items with the same care as items in transit. If you’d like extra protection for high-value pieces, ask about added valuation while they’re in storage.

Can I access my belongings while they’re in storage?

In most cases yes, with some advance notice so we can have your items ready and accessible. Because professionally stored household goods are organized and protected (not just piled in a unit), we coordinate access rather than offering drop-in 24/7 entry. Just call ahead and we’ll arrange a time that works.

South Florida / Local

Condos, HOAs, high-rises, hurricane season, and the communities we serve.

What areas do you serve?

We serve Palm Beach and Broward Counties across South Florida, including Boca Raton, Delray Beach, Boynton Beach, Lake Worth, West Palm Beach, Wellington, Lantana, Deerfield Beach, Pompano Beach, Fort Lauderdale, Weston, and the surrounding communities. We’ve moved families and businesses up and down this corridor since 1974, so we know the neighborhoods, buildings, and traffic. If you’re not sure whether you’re in our area, just ask, odds are we’ve got you covered.

Do you move into condos and HOA communities, and can you handle the COI and elevator rules?

Yes, condo and HOA moves are everyday work for us. Many South Florida buildings require a certificate of insurance (COI) naming the association, reserved elevator times, and specific move-in hours, and we handle these requirements regularly. Give us your building’s management contact and rules when you book, and we’ll take care of the paperwork and scheduling so you sail through the front desk. Navigating association red tape is part of what you’re hiring an experienced local mover to do.

Do you handle high-rise moves?

Yes, high-rise moving is one of our specialties. Single service elevators, loading-dock reservations, long interior carries, and tight timing all require planning that we do well, and when something won’t fit we can even coordinate a hoist or crane lift. Tell us the building and floor and we’ll map out an efficient, damage-free move. It’s exactly the kind of logistics that trip up inexperienced crews.

Is it safe to move during hurricane season?

Yes, people move throughout South Florida’s hurricane season (June through November) every year, and the vast majority of days are perfectly fine for moving. We simply keep an eye on the forecast and, if a named storm or warning threatens your date, we’ll coordinate with you on the safest plan, which may mean shifting the time or day. Safety always comes first, but seasonal weather is no reason to put your life on hold.

How do you handle South Florida heat and humidity on move day?

Our crews are built for this climate, they hydrate, pace the work, and protect heat-sensitive items like electronics, candles, and artwork from sitting in a hot truck longer than necessary. For storage, we recommend climate control to guard against humidity damage. We’ve been moving in this heat for 50 years, so it’s just another day at the office for us.

Do you serve 55+ and active-adult communities, and help with downsizing?

Yes, senior moving and downsizing is a specialty close to our heart. We move into and out of South Florida’s many 55+ and active-adult communities and bring extra patience and care to right-sizing a home of many years, including coordinating what stays, goes to family, or gets donated. We can pace the move to be comfortable, not rushed. It’s about respect as much as logistics.

Can you handle gated communities and seasonal / snowbird moves?

Absolutely, gated communities and seasonal “snowbird” moves are routine here. We handle gate access and guest registration, and for part-year residents we can coordinate moves and storage around your travel between Florida and up north. Just share the access details and your timing, and we’ll make it seamless. Knowing the local rhythm is the advantage of a homegrown mover.

Do you move offices and businesses?

Yes, commercial moving is a core service. We relocate offices, retail, and businesses of all sizes across Palm Beach and Broward, working around your schedule to minimize downtime and get you operational fast. From workstations and IT to heavy equipment and records, we plan the move so your business barely skips a beat. Ask about after-hours and weekend commercial moves.

Why hire a local South Florida mover instead of a national chain?

A local mover knows the territory, the condo associations, the high-rises, the gated communities, the traffic, and the climate, and you get accountability from a company with a 50-year reputation in your own backyard. With Lee’s you deal with the people who actually do the work, not a national call center that brokers your job to whoever’s available. Local knowledge plus real accountability is hard to beat when strangers are handling everything you own.

Long-Distance & Interstate

Moving out of the area or across the country with Lee’s.

Do you offer long-distance and interstate moves?

Yes, alongside our local South Florida moves, we handle long-distance and cross-country relocations with the same professional care and clear, upfront pricing. Whether you are heading up the coast or across the country, our team manages your belongings every mile of the way. Long-distance moves have their own paperwork and timelines, and we will walk you through all of it. Call for a free long-distance quote and we will map out the whole journey.

How is a long-distance move priced?

Long-distance pricing is driven mainly by distance and the weight or volume of your shipment, plus any packing and specialty services. We put it all in a clear written estimate so you understand the number before you commit, no vague “it depends” at the end. The more accurately we capture your inventory, the more solid your quote will be.

How long will my long-distance delivery take?

Transit time depends on the distance and route, and we’ll give you a realistic delivery window when we book, typically a range of days rather than an exact minute, since cross-country logistics involve real driving distances. We keep you informed along the way so you’re never left wondering. If you have a hard deadline, tell us and we’ll plan around it.

Can I track my belongings on a long-distance move?

Yes, we keep you updated on the status of your shipment throughout the journey, so you always know where things stand. You’ll have a direct line to us rather than an automated black box. Communication is a big part of what makes a long move feel manageable instead of nerve-wracking.

Will the same team handle my long-distance move the whole way?

We manage your move start to finish and keep you informed about who’s handling each part of the journey, no handing your belongings off to anonymous third parties. That accountability is exactly why people choose an established mover over a broker for big relocations. You’ll always know who has your things and how to reach us.

Do you move out of state and across the country?

Yes, we relocate households out of Florida and across the country. Interstate moves are federally regulated, so you’ll receive the required documents and your booklet of rights, and we’ll explain your protection options clearly. From a South Florida condo to a home several states away, we’ve got the experience to get you there. Reach out for a free, detailed quote.

After the Move

Tipping, claims, reviews, and what happens once we have unloaded.

How much should I tip movers?

Tipping is always optional, but it’s a kind way to thank a crew that did a great job. As a rough guide, many customers tip around $20 to $40 per mover for a local move, or roughly 5 to 10% of the total for a large or long-distance job, adjusted for how hard the team worked and how careful they were. It’s best to hand tips to each mover directly at the end so everyone is recognized. Only tip if you feel it’s earned, there’s never any pressure.

Is tipping expected or required?

No, tipping is never required, and our crews are paid fairly as full-time professionals. A tip is simply a thank-you when a team goes above and beyond, and it’s entirely up to you. Refreshments on a hot Florida day are always appreciated too. Do what feels right for the service you received.

What should I do right after the movers leave?

Do a quick walkthrough before the crew leaves to confirm everything arrived and is placed where you want it, and check that furniture was reassembled correctly. Keep your paperwork (estimate, contract, inventory, receipt) handy in case you need it. Then focus on the fun part, unpacking the essentials and settling into your new home. If anything looks off, contact us right away so we can make it right.

How do I file a damage claim with Lee’s Moving?

If something was damaged, contact us as soon as you notice it and we’ll guide you through the claim. Take clear photos, note the item and what happened, and submit your claim in writing within the required window so we can process it promptly. Reimbursement follows the valuation level you chose for your move. Our goal is always to resolve issues fairly and keep your trust, see our “Your Rights” answers for the legal framework behind claims.

What if I’m not satisfied with my move?

Tell us, we want to know, and we want to make it right. Five decades of repeat customers and referrals exist because we take problems seriously and respond like the neighbors we are. Reach out directly and we’ll work with you toward a fair resolution. Your satisfaction is the whole point of how we run this company.

How can I leave a review?

We’d be grateful for one, reviews help your neighbors find a mover they can trust. You can leave feedback on Google, Yelp, the BBB, and the other platforms linked on our site. Honest reviews mean the world to a family business, and we read every one.

Do you guarantee your work?

We stand firmly behind our work, it’s how a company earns 50 years and a 5-star reputation across hundreds of reviews. We aim to deliver your belongings in the same condition they left, and if something isn’t right, we address it. That accountability is the promise behind the Lee’s name.

Can you provide references or proof of past work?

Of course. We’ve earned a 5-star reputation across hundreds of verified reviews from your South Florida neighbors, and you can read them on Google, Yelp, the BBB, and more from our website. We’re also happy to talk through similar moves we’ve handled. Real reviews you can verify are exactly the kind of proof you should ask any mover for.

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Most quotes take one call. No obligation, no pressure, just an honest price.

Sources & Legal References

General moving guidance reflects Lee’s Moving Company practices and public moving-industry resources. The legal statements in our answers are supported by these official authorities, with a plain-language guide for each.

Please note: Lee’s Moving Company is a licensed mover, not a law firm, and this is general information, not legal advice. See the linked law and explainer for the official, current details.